Refund policy
We have a 10-days return policy, which means you have 10 days after receiving your item to request
a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or
unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sisistore.com@yahoo.com
. Please note that returns will need verify first before we send return address :
If your return is accepted, as well as instructions on how and where to send
your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sisistore.com@yahoo.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective,
damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants),
custom products (such as special orders or personalized items), and personal care goods (such as
beauty products). We also do not accept returns for hazardous materials, flammable liquids, or
gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
We do not offer exchanges but we welcome you to return your item(s) by mail in accordance with our Return Policy by using our online returns portal and repurchasing any available item(s) on our site
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was
approved or not. If approved for refund we will automatically provide you with a store gift card with the amount to repurchase or store credit.
If more than 10 business days have passed since we’ve approved your return you follow up has not ben done, please contact us at
sisistore.com@yahoo.com